Rental Policies and Rules

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Dear Guests, this is not a HOTEL, you will be staying in private vacation properties. Please treat this places with respect so that other guests as well as the owners can continue to enjoy them.

Check-in: Check in time is after 4:00 PM EST (16h00). We may be able to accommodate an early check-in if needed. (2-3 hours at most)

When  you arrive, please inspect the home for cleanliness or missing items.  If ANYTHING is not acceptable, or something is missing, please mention  it to our representative or call: 

+1 214 432 5882 within 24 hours.

Check-out: Check out time is 11:00 AM EST (11h00). We may be able to accommodate a late checkout if needed. (2-3 hours at most)

On the morning of your checkout please do the following: 

• Bring all trash to the garbage room 
• Place all towels, and sheets in a pile on the floor of the condo or in the kitchen 
• You can leave beds unmade. 
• Please fill the dishwasher with the dirty dishes and run the machine. 
• If excessive trash is left in the unit or if items are not left as described, charges will be made against your deposit.
  

Special note on Early Check-in and Late Check-outs:  We cannot guarantee an early check-in or late check-out, but will do  our best to accommodate you. If you need a late checkout out after 2pm  (14h00) or an early check-in before 12 noon you will need to book and  pay for an additional day.

You do not  need a key, all our properties have a key-less code based entry. Our  local representative will provide you with the access code during  check-in. Keep in mind that the door will lock behind you. For security  reasons, we do not provide this code before check-in; this code is  deleted after your check-out.

Our  properties are in very safe buildings, but to avoid any bad surprise,  please use common sense: for your safety, always check the windows,  balcony door and entry door to be locked. We are not responsible if any of your belongings are missing.

• All our properties are NON SMOKING.
  
• NO Pets allowed in the condominiums.
  
• NO Parties allowed.
  
• NO Mailbox service.
  
• Please respect your neighbors.
  

Air Conditioning:  In Miami Beach the humidity can often climb to almost 100%, therefore,  especially in buildings close to the beach like the Fountain this can pose  major problems to the walls, the ceilings and contents of the units:  mildew or mold buildups on any objects and walls. The best way to avoid  excessive moisture due to condensation is to keep the right balance  between air conditioning (cooling) and outside humid air.  So please follow these guidelines:

   • Never open the windows or keep the balcony door open (where applicable)

   • When away, please put the A/C thermostat on 74F (23°C), but never below 64F (18°C)

   • Never turn off the central A/C system

   • Keep an eye on the humidity sensor installed on the wall near the kitchen! (where applicable)

   • Keep the temperature on the A/C thermostat below 78F (25.5°C) when in the unit 

Beach Towels, Beach Chairs, Sun umbrellas, Cooler:  These items (where available) are for your convenience to use when on the beach. Kindly  bring them back to the condo and clean (wipe sand off or wash the  towels, cooler) them after your use and before getting them back in the  condo. You will be charged if they are missing, dirty or misused (please do not use towels to clean your makeup).

Cleaning Products:  We usually leave some cleaning items for your convenience; do not  hesitate to use them. Please note that we’re not replacing them during  your stay. Also you’re responsible for cleaning the provided towels and  linens if necessary during your stay.

On demand extra cleaning of the unit is possible, please contact us for details.

Furniture and Appliances: Most of our condos have been recently furnished; please do not move the furniture  around. If you have any difficulties with the use of any appliances,  please don’t hesitate to send us an email or give us a call. Most of the appliances user-manuals are in the condos; please look for them first and kindly  put them back where you’ve found them.

We wish you an unforgettable stay in our properties in Miami Beach!